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Satisfaction Guarantee

No database is perfect, but our guarantee just might be.

100% Data Satisfaction Guarantee

As with any list you purchase, you will receive undeliverable addresses, out-of-date contact names and disconnected phone numbers. Unlike most other data providers, we want to make it right with you.

Our “no hassle” guarantee: if you receive bad data, we will refund your money for the portion of your list that was undeliverable, out-of-date or disconnected. Additionally, if the percentage of your bad data exceeds 8%, we will increase the refund to $0.40 per record for the portion of bad data that exceeds 8%.

How can we make such a guarantee?

We spend more than $20 million a year to compile the world’s best databases. More than 350 research specialists in our 132,000 square-foot Database and Technology Center keep the information we sell fresh and up-to-date.

Call your sales representative at 877.708.3844 for more details.

What to expect from mailing lists and sales leads

  • Return rates of 5-10% for businesses and 10-12% for consumers is to be expected. Businesses close their doors and people move every day.
  • The success of any marketing campaign is most dependant on the mail piece or script, and the offer.
  • Our lists are a starting point – use them to build a valuable prospecting database.

Now for the fine print:

  • Returned mail must be postmarked within 90 days of the date of purchase to qualify for the guarantee.
  • Only one refund will be made per purchase.
  • Lists purchased for fax and email are not covered.
  • We have the right to verify that the data was purchased from Salesgenie.
  • Refund payments will not be made in excess of the original list purchase.
  • Mail pieces that are refused by the addressee but contain an accurate address are not covered.
  • Only Salesgenie U.S. Business, U.S. Consumer, New Business, New Mover, New Homeowners, Canadian Business databases are covered by this guarantee. Lists that are not compiled by Infogroup, third-party and brokered data is not covered. Lists not covered include, but are not limited to: Nurses, Fleet Owners & Operators, Executives by Ethnicity, Boat Owners, College Students, High School Students, Magazine Subscribers, Military Veterans, Motorcycle Owners, Newborns & Prenatal, Occupant/Saturation Lists, RV Owners and Teachers.
  • Salesgenie’s 100% Data Guarantee is offered for a limited time only and can be ended, or modified, without further notice.

Sign up today for your Free 3-Day Trial, or call one of our marketing experts at 877.708.3844 to learn more.

How can we help? Just give one of our marketing experts a call at 877.708.3844